Our gameboard framework
Our Gameboard Framework
Imagine that our company is like a big board game. The main objective of this game is to make money while ensuring that everyone, from our employees to our customers, has a good experience.
Let's talk about how this “game” works and how everyone in the company helps to play it well. Everyone has a role to play and every step is important to achieve victory!
The main activities of our gameboard framework
The 4 Main Moves (Activities):
In the game of business, we have four main moves that we need to make in order to win:
This is where we meet our customers and show them why our services and products are the best.
After selling, we need to ensure that our customers get exactly what they promised, whether it's a product or a service.
After delivering what was sold, we send the bill so that the customer can pay for what they received.
Finally, the last move is to make sure we get paid.
Why is this important ?
These moves are simple, but they represent the heart of our business. Everyone in the company plays an important role in one of these phases, and each one needs to be done well for the game to keep flowing.
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Mini Games (Projects)
To win the big game, we create small challenges, which are our projects. Each project has a clear objective: to get the sale through to collecting the money as quickly and efficiently as possible.
Why is this important ?
Each project is like a mini-game. When we play well and finish quickly, everyone wins and the game goes on.
Keeping Score (Goals)
As in any game, we have a scoreboard to measure our performance. In our game, we keep score in money, but also in how happy our employees, customers, partners, suppliers and government institutions are with us.
Goals for 2024:
- We want to earn 20 million dollars.
- We want our employees to have a great work experience.
- We want our customers to be extremely satisfied with our services.
- We want our partners to have the best possible experience when working with us.
- We want our suppliers and government institutions to have a positive relationship with us.
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Why is this important ?
It's not enough just to make money. We need to make sure that everyone who works with us or for us is happy. This helps us grow and keep the game moving.